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Terms of Service

Product Quality

We use premium-quality ingredients to prepare our products. All our fragrances are 100% original. They are carefully formulated to provide lasting scents for 8–10 hours, depending on the fragrance notes. 

Ordering

You may place your orders directly on our website. When placing order, please double check that all the details, especially the shipping address, are filled correct.   

Payment

Payments can be made via Cash on Delivery (COD) or bank deposit, as provided on the website.

Changes in the Order

Contact our customer service to request any changes in the order. You are able to make changes in your order if it is not packed or dispatched yet. 

Damaged or Leaking Orders

If your order arrives damaged or leaking, contact us within 7 days. Additionally, it is very important to note down that a video of unpacking the parcel is mandatory to go ahead with the exchange process. Once verified, we will definitely provide a replacement. 

Return & Exchange Policy

Exchanges are accepted within 7 days of purchase only if the product is broken or damaged. The store offers exchanges for damaged items but does not provide refunds to customers.

Allergies & Safety

We have not received any such complaints about allergies. However, if you are prone to allergies or have a history of perfume-related allergies, then a patch test before use is recommended.    

Storage of Perfumes

Keep perfumes in a cool, dry place away from sunlight to preserve fragrance quality.

Limitation of Liability

We don’t take any responsibility for the delays caused by courier services, natural events, or circumstances that are beyond our control. 

Online Shopping Benefits

Shopping online allows you to make informed choices with detailed product descriptions and easy access to our exchange policy if needed.

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